David Ottati is CEO of Florida Hospital Flagler as well as a client and friend. He recently addressed his top 40 managers and provided a list of 5 people-management guidelines for them to follow to continue the great success of his hospital. Here’s David’s list:
1. Appreciate your people and recognize everyone has weaknesses, even you and me
2. There are times to make difficult decisions and make them…think long-term
3. Separate personal relationships from performance…and know how important it is to build trust by connecting with each member of your teams
4. Allow room for mistakes to help them grow and contribute more
5. Reward those who make process suggestions for the good of all…is their goal to make us a better hospital or just a better hospital for them?
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